Purpose

To improve system performance by deleting historical shipping data after a maximum of 90 days in the system. This data is not used for regulatory compliance.

Scope

UPS ShipExec Cloud implementations. Customers which host their own ShipExec environments are NOT affected.

Role

Contact system owner via UPS Solutions Engagement Rep if you wish to keep data > 90 days.

Can I Keep My Data?

Yes, if downloaded and archived on your own systems.

FAQs

How much history data will ShipExec Cloud continue to hold after the data retention policy is implemented?

Data older than 90 days will be purged nightly.

When is the deadline to back up my data?

The data purge will begin November 1^st 2023. If you wish to retain their data greater than 90 days you will need to create and implement a plan before the November 1^st deadline. Please reach out to your Solutions Engagement Rep if you require assistance.

Am I required to back up my data?

It is up to you whether or not you wish to archive data that is older than 90 days.

Will I lose Proof of Delivery data?

Data stored in ShipExec is NOT Proof of Delivery information and is not needed for any federal compliance.

Is any critical data being removed?

If you are using history in ShipExec to retrieve information such as Reference or User Data fields, you may need to make a plan to export that information. Please engage your Solutions Engagement Rep for assistance.

How do I back up my data if I wish to keep it?

Please engage your Solutions Engagement Rep if you require assistance saving your data.

Will there be any reminders?

Notices will be sent out each month until the November first deadline

What options are available other than storing shipping information in ShipExec indefinitely

Do nothing – Data is not needed from ShipExec or the needed data is being automatically written back to customer systems today.
Export the data before the November 1^st deadline – Data can be mapped and exported to an FTP server. Engage your Solutions Engagement Rep if you require assistance.
Customer can also set up a standing export for future shipments
Create reports from the data before the November 1^st deadline – Standard reporting can be used to generate reports on the data and then saved locally.

Can I begin removing data before November 1^st?

You may notify your Solutions Engagement Rep if you do not wish to keep data greater than 90 days old and we will begin proactively removing it.
If you have successfully backed up your data and are ready for removal, you may also notify your Solutions Engagement Rep and we will begin proactively removing data greater than 90 days old.